Every year starting from October to Christmas is the postal high season. Some items may be delayed a few days to one week. 1. Payment methods.
*We accept PayPal (verified accounts only) and Western Union.
2. S&H charges and shipping methods
*First item of regular games will be US$ 4, and every additional item will be US$ 2. This doesn't include any special edition or console hardware.
*Shipping insurance is already included for every item.
*Items will be shipped in 1 ~ 2 working days after receiving payment.
*Individual items are sent via the very reliable international airmail service of the Honk Kong Post Office (http://hongkongpost.com). It usually takes 5 to 7 business days to arrive at most destinations worldwide, although it might be subject to variances, going up to 2 ~ 3 weeks.
*We will not ship to Italy or France.
*We mark every item as Gift, and mark the value as low as we can (packages with less than 5 items will be marked US$ 30). We also declare them as Accessories. Customers can also request their items to be marked as Used.
3. Taxes and Duty
Please be advised that the Customs Department of your country could impose duty or sales tax on your ordered item when it enters your country.
However, based on our experience, it seldom happens to a small lot of orders like ours. Do find out the local regulations and the maximum value of import for duty exemption. We would appreciate your understanding that we cannot be responsible for any tax or duty charged by your government on the purchase.
4. Return and other Policy
Defective items will only be exchanged or refunded within 7 days after item arrived. Post costs back to us it’s buyer's responsibility. Exchange does not include personal damage.
Buyer should report of non-receipt only when the item hasn’t arrived in 3 weeks after purchase. Then we shall redeliver the item if mail lost is confirmed by the Post Office.